What you need to know to travel to the Azores!

 

Praia de Santos - Exclusive Villa recommends its guests to comply with the security measures implemented by the Government of the Azores.

Find out all the information here :

To expedite your entry into the Azores , we recommend that you test the COVID-19 before your arrival. The Government of the Azores has established several protocols with national laboratories to carry out this test, find out which HERE . You must complete a questionnaire and submit the result of your test carried out within 72 hours prior to the start of your trip on this LINK .

 

 

 

 

“Azores Destination Insurance Voucher”

 

For those who take the test before traveling from Mainland Portugal and or Madeira, a voucher in the amount of € 35.00, and for those traveling from abroad, the amount of this voucher will be € 50.00. This Voucher is valid for cashing in activities and catering.

 

 

"Clean & Safe"

Praia de Santos, Exclusive Guesthouse, Açores subscribed to the letter of honor "Clean & Safe" where it undertakes to follow all recommendations applied to the accommodation sector within the scope of the Covid-19 coronavirus outbreak with the participation in specific training promoted by Turismo de Portugal and Tourism of the Azores.

For this reason, some services will be adapted to the new circumstances while maintaining our mission and values.

All changes to our service, as well as requests to our guests, have the sole interest of protecting public health.

Meet our contingency plan

(Internal Protocol) related to the Covid-19 outbreak:

  • Masks and Visors: Our employees will be required to wear a visor when checking in and use a mask and visor in the breakfast and cleaning service. Our guests will be asked to check in with a mask. If they do not have it, they are available at our reception at a symbolic price.

  • Check-in :

  1. The employees of Praia de Santos, Exclusive Guesthouse will use a mask to check-in.

  2. Guest Data: To avoid exchange of documentation. Information about your Citizen Card number or passport, date of birth and nationality will be requested via digital before your check-in time, by email, message or chat. You can also access it here!

  3. Baggage: Bleach solution disinfectant and alcohol disinfectant will be available at the entrance to the Guesthouse, as well as disposable papers to disinfect your luggage before it enters our unit.

  • Breakfast service:

  1. Occupancy: The breakfast room will be limited to occupying 3 tables at a time;

  2. Table service: Breakfast is served at the table and the menu will be presented and chosen the day before, preferably digitally through a digital menu that will be sent to your e-mail.

  3. Personal protection: During the breakfast service, employees will wear a mask.

  4. Appointment: Breakfast served at the table is made by appointment the day before. If you checked in the day before, you will be informed so that you can book your preferred time at an extended time from 8:00 am to 11:00 am.

  5. Single-use material : Washable individual, single-use paper napkins and disinfectant wipes will be used.

  • Cleaning service:

  1. All bed linen and towels are replaced with each reservation.

  2. If your reservation exceeds 4 nights, the room cleaning service will be carried out every 4 days according to the legislation applied to our accommodation unit, unless requested by you.

  3. If your reservation exceeds 4 nights, the bath towels are replaced every 4 days according to the legislation applicable to our accommodation unit, unless requested by you.

  4. If your reservation exceeds 4 nights, the bed linen is replaced every 4 days according to the legislation applicable to our accommodation unit, unless requested by you.

  5. Handling and washing of bed linen and bath towels is carried out according to the recommendations indicated by the competent authorities.

  • Space:

  1. The use of the common bathroom located on the first floor will be forbidden to our guests. They must use the private bathroom in their room.

  2. Disinfection will be carried out in the common spaces, several times a day, of door handles, handrails and switches.

  3. In various areas of our space, hand sanitizing solution, paper cloth and trash can will be available.

Voucher Açores, Praia de Santos, Exclusive Villa, Açores
clean-safe-Praia-Santos-Guesthouse
Clean & Safe Açores
Captura de ecrã 2021-05-12, às 12.13.2